How do I search only certain dictionaries? For example, if I do not want to see results from the Maths Dictionary.
On the search page, click on the green 'Change' icon below the search box to see the available dictionaries. You can select or clear all the dictionaries, or tick the checkboxes of specific dictionaries you’d like to use. After you’ve made your selection, click on 'apply'.
How do I search for a word if I am uncertain about the spelling?
Enter an asterisk (*) in the place of the letter/s that you are unsure of. Your results will then include words containing the letters that you typed, with all the available options of letters that could replace the (*).
Can I search for a phrase?
Yes, select the 'Precise phrase' option above the search box. Enter your phrase into the search box and click on search.
How do I view my PharosOnline subscription details?
Click on 'My account', which is located on the navigation menu and at the top right of every page. This page contains your account details, your subscription options and all your orders and invoices.
How do I renew my subscription?
After your subscription has expired you can renew it by going to the subscriptions page via the 'My account' page. Select your desired subscription option. You will be prompted to confirm your subscription as the current signed-in user. After paying via credit card or EFT your subscription will be renewed.
How do I cancel my subscription?
To cancel your subscription contact us by either sending an email to email@example.com or by filling out the contact form on the 'Contact us' page.
Is there a limit to the amount of users that a single username and password can sign in with?
Yes, only one person at a time can sign in with a username and password. If you are switching between computers, you have to make sure that you sign out on one computer before trying to sign in on another one.
Can I delete my account?
No, you cannot delete your account unless you ask us to delete it for you.
How do I edit my billing/account information?
From the navigation menu, click on 'My account'. You will then be taken to your account page. In the middle of the page you will see a section titled 'Account Details'. Click on the green 'edit' button to edit the required information. Click on 'save' when you are done.
What other search options are there?
There are different ways to search through the dictionaries. Click on the 'Help me search' button below the search box for more information on the different search options.
Why can't I log into my account?
Your username or password could be incorrect or you do not have an active subscription. If you have subscribed but have not paid yet, you will not have an active subscription. If you have any technical difficulties please contact us by filling out the contact form or by sending an email to firstname.lastname@example.org.
What do I do if I forget my password?
Click on 'Forgot password?' found under the 'Log in' button. You will be prompted to enter your username (your email address). You will receive an email with a link where you can reset your password.
Can I change my subscription option?
No, you cannot manually change your subscription option. You will need to contact us (via the contact form or by sending an email to email@example.com) to change it for you.
What if I don't find the word/term/phrase I am looking for?
Due to the dynamic nature of language, new words/meanings are continuously formed while others fall away. If you cannot find the required word/meaning/etc. try searching for related words or entries. If your search is still fruitless, send the word/term/phrase to us by using our word-capturing tool on the home screen below the 'Word of the week' section. We appreciate any entries sent in.