How do I search only certain dictionaries? I do not want to, for example, see the results of the Maths Dictionary.
Click on 'Change' below the search bar in order to define your choice. Click on 'Clear all' to clear all the dictionary choices.Tick the checkboxes in front of the dictionaries which you want to search or click on 'Select all' to select all the dictionaries. Click on apply so save your choices.
How do I search for a word if I am uncertain about the spelling?
Enter an asterisk (*) in the place of the letter/s that you are unsure of. Your results will then include all the words containing the letters that you typed, with all the available options of letters that the (*) can replace. See the 'Help me search' section below the search bar for more information.
Can I search for a phrase?
Yes, click on the ‘Advanced Search’ tab above the search bar and select 'precise phrase'. Note that this search option will search for the exact string of characters entered in the search bar. See the 'Help me search' section below the search bar for more information.
How do I view my subscription details?
Go to the "My Account" page. Here you can view the 'subscription' section on the right hand side of the page. Your subscription type, start date and end date are all available here.
How can I renew my subscription?
When your subscription expires, you can log in with your account details and click on the link on the home page or My Account page to the subscription renewal page. You will be asked to select your subscription option. From there you can renew your subscription via credit card or electronic payment. You can also send an email to email@example.com should you wish to renew you subscription before it expires.
How do I cancel my subscription?
If you wish to cancel your subscription before it expires, please contact us at firstname.lastname@example.org or email@example.com. Otherwise you can wait for your subscription to expire and then not renew it.
Is there a limit to the amount of users that a single username and password can sign in with?
Yes, only one user can sign in with a single username and password.
Can I delete my account?
No, please contact us if you wish to delete your account.
How do I edit my billing or account information?
Go to the 'My Account' page and look for the edit button under the 'Account details' section. Here you can edit your account and billing information. Click on 'Save' when you are done editing.
How do I view my orders or invoices?
Look for the section labelled 'Orders' on the 'My Account' page. Here you will see a summary of all your orders and the payment dates. You can download an invoice for your order by clicking on 'Download invoice' next to the corresponding order. Unpaid subscriptions can also be paid from this section.